Privacy Policy
1. INFORMATION TO THE USER
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
TE MOANA EXPEDITIONS S.L, es el responsable del tratamiento de los datos personales del usuario yle informa de que estos datos serán tratados de conformidad con lo dispuesto en el Reglamento (UE) 2016/679, de 27 de abril (GDPR), y la Ley Orgánica 3/2018, de 5 de diciembre (LOPDGDD).
WHY WE PROCESS YOUR PERSONAL DATA AND WHY WE DO IT
Depending on how we have obtained your personal data on the website, we will treat it confidentially for the following purposes:
A través de los formularios de contacto
– To respond to queries or any type of request made by the user through any of the contact forms that we make available on this website (due to the legitimate interest of the controller, art. 6.1.f GDPR).
Through the Newsletter form
– To send you information of interest, news, offers, etc. (with the consent of the interested party, 6.1.a GDPR).
– To send commercial information to those users who have given us their consent to do so, or because they are already our clients (by consent of the interested party, 6.1.a GDPR).
You may object to the sending of commercial communications at any time by contacting our travel agency by post or email.
SOCIAL NETWORKS
The user can access the different social media accounts that the controller has included in this website, being able to access and accept the processing of their personal data by them according to their privacy policies. The controller is not responsible for the personal information that each user may publish on these accounts.
CONSERVATION OF YOUR PERSONAL DATA
Your personal data will be kept for no longer than necessary to maintain the purpose of the processing or for as long as there are legal requirements that dictate its custody and when they are no longer necessary for this, they will be deleted with appropriate security measures to guarantee the anonymization of the data or the total destruction thereof.
RECIPIENTS OF YOUR PERSONAL DATA
Your data will be kept under strict security measures that guarantee the confidentiality and security of the same. These may be communicated to other entities in the tourism sector involved in the cases that are strictly necessary for the correct management and organization of the tourist services contracted by the user, or because there is a legal obligation. The entities to which your data may be communicated are:
-Insurance companies: To formalize the insurance policy contracted to cover the risks arising from the contracted trip.
-National and foreign suppliers: For the management and organization of the contracted trip.
-Airlines and transport companies: For the reservation, purchase and sale of tickets.
-Hotel establishments: For booking accommodation.
The controller may carry out international transfers of personal data outside the European Economic Area (EEA), always subject to contractual restrictions regarding confidentiality and data security contained in the laws and regulations on the protection of personal data. Under no circumstances will your personal data be transferred to third parties not authorised to process them and who do not guarantee the complete protection of your data.
WHAT ARE YOUR RIGHTS AND HOW TO EXERCISE THEM?
As an interested party who has provided us with your personal data, you have the full right to exercise the following rights that the data protection regulations recognise for you, in accordance with the provisions therein:
– Right of Access: The interested party shall have the right to request and obtain free of charge information about his/her personal data being processed, the origin of said data, as well as the communications made or planned to be made of said data. When the interested party submits the request by electronic means, and unless he/she requests that it be provided in another way, the information will be provided in a commonly used electronic format. The right to obtain a copy will not negatively affect the rights and freedoms of others.
– Right to Rectification and Deletion: The controller shall be obliged to make the interested party’s right to rectification or deletion effective within ten days. Personal data whose processing does not comply with the provisions of the law shall be rectified or deleted, where appropriate, and in particular, when such data is inaccurate or incomplete, the controller shall have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning him or her. The interested party shall have the right to have incomplete personal data completed, including by means of an additional declaration.
– Right to Restriction of Processing: The interested party shall have the right to obtain from the controller the restriction of the processing of the data. When the processing of personal data has been restricted, they may only be processed for storage, with the consent of the interested party, for the formulation, exercise or defence of claims, with a view to the protection of the rights of another natural or legal person or for reasons of public interest. Any interested party who has obtained the restriction of processing shall be informed by the travel agency before the lifting of said restriction.
– Right to Object: The interested party shall have the right to object at any time, for reasons related to his or her particular situation, to the processing of personal data concerning him or her (public interest and legitimate interest), including profiling based on these provisions. The controller shall stop processing the personal data unless it proves compelling legitimate grounds for processing that prevail over the interests, rights and freedoms of the interested party, or for the formulation, exercise or defence of legal claims.
In the event that any of your rights have been violated, the interested party has the right to file a claim with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan No. 6, 28001-Madrid, or through the AEPD’s electronic headquarters: http://www.aepd.es.
CONTACT INFORMATION TO EXERCISE YOUR RIGHTS:
– COMPANY NAME: TE MOANA EXPEDITIONS S.L.
– CIF: B-75679423
– ADDRESS: CALLE TÁRREGA Nº20, LOCAL 2, 08030-BARCELONA
– PHONE: +34 613 22 21 40
– E-MAIL: hola@temoanaexpeditions.com
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By entering data in the fields of the contact forms or by checking the corresponding boxes, the user expressly and freely and unequivocally accepts that his/her data is necessary for the controller to process his/her request. The user guarantees that the personal data provided is true and is responsible for communicating any changes to it.
All data requested through the website are mandatory, as they are necessary to provide an optimal service to the user. If all data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.
3. SECURITY MEASURES
In accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), the controller complies with all provisions for the processing of personal data under its responsibility and clearly complies with the principles set out in Article 5 of the GDPR, by which the data are processed in a lawful, fair and transparent manner in relation to the data subject and are appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
We guarantee that we have implemented all appropriate technical and organizational policies to apply the security measures established in Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), in order to protect the rights and freedoms of users and have communicated to them the appropriate information so that they can exercise them.